I have received many of your "I love the magazine, but where are the downloads?" letters. I even got your "To Whom It May Concern" letter with lots of exclamation marks, question marks about the same topic...I have gotten all of your emails regarding the Home & Heart issues and the "downloads" that are supposed to be available to you via homeandheartmag.com. I am having a hard time answering all of the emails, so I thought that this would be the best way to answer your questions.
The only way to say it, is to say it... I have bad news. (insert groan sound)
The bad news is that I can not get an answer other than "They are working on it". This is the hard part of not being in control of this whole thing. I have ALOT of you that are upset, and for that, I am so sorry. I hate that, I don't want it, and I am trying to figure out what to do. I accept it as my responsibility because it is "my" magazine and I am tired of saying "I don't know" or " I am not sure" or " I will find out"...
It all is very yucky, and each day, it gets a little more yucky & frustrating. This is becoming a nightmare & not the way I want all of this to end. If it makes any difference, I am more frustrated than you can even imagine, and as I was kicking and screaming to not let this magazine die, I am now kicking and screaming to figure out what the HECK to do ( I am really at the point to chose a different word then HECK, but that would be very inappropriate of me, and wont change a dang thing....(insert groan sound)
I am doing my best to figure out on my own how to get these things "downloaded" for you.....for now, please accept my huge apologies, remain patient and please please hang in there with me....and PUSH with me...
p.s. write back soon!