Dear You,
I have received many of your "I love the magazine, but where are the downloads?" letters. I even got your "To Whom It May Concern" letter with lots of exclamation marks, question marks about the same topic...I have gotten all of your emails regarding the Home & Heart issues and the "downloads" that are supposed to be available to you via homeandheartmag.com. I am having a hard time answering all of the emails, so I thought that this would be the best way to answer your questions.
The only way to say it, is to say it... I have bad news. (insert groan sound)
The bad news is that I can not get an answer other than "They are working on it". This is the hard part of not being in control of this whole thing. I have ALOT of you that are upset, and for that, I am so sorry. I hate that, I don't want it, and I am trying to figure out what to do. I accept it as my responsibility because it is "my" magazine and I am tired of saying "I don't know" or " I am not sure" or " I will find out"...
It all is very yucky, and each day, it gets a little more yucky & frustrating. This is becoming a nightmare & not the way I want all of this to end. If it makes any difference, I am more frustrated than you can even imagine, and as I was kicking and screaming to not let this magazine die, I am now kicking and screaming to figure out what the HECK to do ( I am really at the point to chose a different word then HECK, but that would be very inappropriate of me, and wont change a dang thing....(insert groan sound)
I am doing my best to figure out on my own how to get these things "downloaded" for you.....for now, please accept my huge apologies, remain patient and please please hang in there with me....and PUSH with me...
Love,
Me
p.s. write back soon!
Hang in there girlie!!! Thinking (and praying) of you!
Posted by: karena | May 28, 2008 at 09:12 AM
Try not to take it personally. I'm sure whoever is writing is just frustrated that they cannot download your wonderful work. I know that you would personally go to each and every person's house and download them for you if you could - that is just how you are! Keep PUSHing, my friend! I just love that doodle and plan to print it off and frame it today.
Posted by: SusanC | May 28, 2008 at 10:14 AM
hang tough. technology is so good at connecting us and yet SO frustrating when it goes against us! Can you post all the downloads to the blog and see if they will post a link to it on the homeandheart.com site?
hang in there, keep pushing!
Jen
Posted by: Jen G | May 28, 2008 at 10:42 AM
dear stephanie,
"control" is one of those words that i think only belongs to God. the bright side of lots of people clamoring for downloads is that we all LOVE your art!! take THAT to heart! all that you have done and given has been such a blessing. thank you! thank you! thank you! ever hear that saying, "everything will be okay in the end, and if it's not okay, then it's not the end."?
chin up, buttercup!
Posted by: Jessica | May 28, 2008 at 11:31 AM
It would be weird if it was perfect all the time! I loved your magazine and I am sure all the bugs will be worked out soon!
Jess
Posted by: Jessi - 'tis herself gal | May 28, 2008 at 12:18 PM
Hugs to you and just know that it all will work out in the end! :) I bet it is frustrating just hang on it will get better!
Posted by: Shawn | May 28, 2008 at 01:04 PM
Aww, just wanted to send (((HUGS))) your way. Prayers going up for you that everything gets the way it should be!
Posted by: jen | May 28, 2008 at 03:43 PM
After we PUSH, we must "put it on the shelf" (HIS shelf). He'll deal with it for you. ;-)
Big hugs!!
JenniB
Posted by: JenniB | May 28, 2008 at 05:10 PM
People should really just learn patience. It will get worked out, I'm sure. I'll keep PUSHing with you. Sorry you're having a rough time with all of this.
Posted by: Sandy | May 28, 2008 at 05:23 PM
Hi Stephanie, sorry to hear about the download issues...just remember - God works everything for good!
Posted by: Sandra Smart | May 28, 2008 at 05:37 PM
There are so many more important things going on in this great big world to be mad at you about downloads....but I understand how that must feel for you not having control over it.....so frustrating! Feel better and no worries about the downloads!
Posted by: annie | May 28, 2008 at 06:07 PM
FYI: I absolutely love the magazine and was fortunate to get the present and last issue FINALLY at Joann's. Hang in there and keep your head up, cuz you still rock!!! Sending huge HUGS your way!!!!!
Posted by: Erin H. | May 28, 2008 at 07:18 PM
It is tough to have things happen that are out of your control. Hang in there- I love both issues and am VERY proud to own them! I read your blog daily and I am inspired by your work and YOU JUST BEING YOU! BIG hugs and prayer for all issues to be resolved!
Posted by: Tami R | May 28, 2008 at 07:19 PM
You are a very loving, kind person. Hang in there, good things are coming in the future for you.
Posted by: Terri Paulson-Sasaki | May 28, 2008 at 08:30 PM
I bet you that every person waiting for the download is patient and won't have a problem waiting... So, don't worry! We've got your back, chica!
Posted by: Jana | May 29, 2008 at 05:55 AM
I'm so sorry for your frustration. Those of us that "know" you know that you have a heart of gold. It's unfortunate when things like this happen and more unfortunate when people get upset about technical glitches. I'm sure we're all affected by technical glitches of some sort everyday.
Here's to hoping that they get it figured out soon!
Happy Thursday!
Lisa
Posted by: Lisa | May 29, 2008 at 07:31 AM
Thinking of you with empathy (have an idea of how you must be feeling).
Be strong
{L}
Posted by: Lara Cousins | May 29, 2008 at 08:39 AM