b. "Oh ____________, I am here everyday, but just in the morning during traffic time"
a. "Huh! You couldn't pay me enough to do that job. After I was told off one time, I walked off that job and will never do it again. NEVER."
b. "I actually love it. I feel like sometimes a smile and a wave from me regardless of their behavior, choice words or specific finger gestures may be the only smile they get that day. You gotta kill them with kindness. I also have to remember that it's not my fault that the light was red, that it might be raining, that the car is out of gas, etc. and I keep in mind that there are lots of things going on in everybodys own personal world.
Today, I challange you to simply smile, wave and/or say hello!
Go on..go do it!